Co-Managed Solutions
Co-Managed IT Services, Because Internal Teams Deserve Support Too
Enterprise Expertise. Upgraded tools. Shared accountability.
When your internal IT team needs backup, co-managed IT fills the gap. We work alongside your staff to provide additional coverage, advanced security, specialized expertise, and enterprise-grade tools so your team can focus on what matters most while knowing support is always there.
Supplemental support for your internal team
Enterprise-grade monitoring and management tools
Shared responsibility with clearly defined roles
Advanced cybersecurity layered onto existing systems
Escalation support for complex or after-hours issues
Project assistance and specialized technical expertise
Coverage during vacations, turnover, or peak demand
Strategic guidance without taking day-to-day control
Flexible engagement that adapts as your needs change
What to Know About Co-Managed IT Services
Co-managed IT is a collaborative model. Your internal IT team remains in control of daily operations, while we provide additional support, tools, and expertise where they are needed.
No. Co-managed IT is designed to support and strengthen your existing team, not replace it. We complement their skills and reduce workload.
For co-managed clients we typically handle advanced troubleshooting, security monitoring, specialized projects, after-hours support, and overflow tickets based on what your team needs most.
Roles and responsibilities are clearly documented upfront. This ensures accountability, avoids duplication of effort, and keeps communication efficient.
Yes. Klos can work within your existing tools or introduce enterprise-grade platforms where it adds value. Klos provides co-managed services that align with your businesses needs.